Frequently asked questions
How are courses structured?+
Some courses run as multi-session series (e.g., 6–8 sessions on a recurring weekly schedule). Others are drop-in single sessions you can book individually. Each course page shows the structure and price.
What ages do you serve?+
Programs are offered for children roughly ages 2 through early elementary. Filter the catalog by age to see what is available for your child.
Are courses in person or virtual?+
Both. Virtual sessions happen on Google Meet — you receive the link before each class. In-person sessions happen at Oaklin Lane locations; the address appears on your enrollment confirmation.
Do you offer sibling discounts?+
Yes — when you enroll a second (or additional) child in the same course, a 10% sibling discount is automatically applied at checkout.
How do payments work?+
Payments are processed securely via Stripe. For series courses, you pay once at enrollment. For drop-in courses, you pay per session. We accept all major cards plus Apple Pay and Google Pay.
What is your refund policy?+
For cancellation or refund requests, please email hello@oaklinlane.academy. We review each request individually based on circumstances and timing.
What about allergies or medical accommodations?+
When you create a child profile, you can add allergies and medical notes. Instructors see this information for every session and prepare accordingly.
Do you record virtual sessions?+
Not at this time. We focus on real-time, interactive engagement during each session.
What if a session fills up?+
When capacity is reached, the session is marked sold out. Email hello@oaklinlane.academy to be notified if a spot opens or to ask about adding another session.